Home / Returns

100 Days Trial Or Your Money Back!

Is it Easy To Return?

Definitely! Within a 100 days of trying Menopod, you can return it for a full refund. For returns within Canada, use this link to create a prepaid shipping label:
For returns outside of Canada, please send us an email at menopod@humanscope.ca and ship your unit back to:

Menopod
C/O Humanscope
18 Alliance Blvd, Unit 16
Barrie, Ontario, Canada
L4M5A5

When Will I Receive My Refund?

It typically takes about 24 hours upon receiving your return to complete inspection and processing. You will receive a confirmation email with the details as soon as your full refund has been issues.

What Items are Returnable?

Menopod unit and accessories within 100 days of shipping. Gift cards are non-refundable

 

 

Each Customer is eligible for one (1) 100-day Trial per purchase, per Menopod. A customer is defined by an order placed using the same credit card, email address, or shipping address. Once a customer has made a return with their 100-day trial, they are not eligible for another trial on the same product. The 100-day trial is non-transferrable and any returns may require proof of purchase.

The product, opened or unopened, can be returned within the 100-day trial. Any environmental and/or customer-inflicted damage will disqualify the ability to exchange or return.