Fully charge the Menopod until all 4 LED lights are flashing green. To use, push the power switch one time to begin a cooling cycle. Place the Menopod on the back of your neck for approximately one minute.

Approximately 12 one-minute cycles

No, the Menopod can be charged at anytime

The 4 LED’s will flash yellow when your device needs to be charged.

Your Menopod is fully charged.

The Menopod comes with a 1 year limited warranty, please see the owners manual for additional details.

Charge your Menopod until the 4 LED lights are flashing green, and then try a cycle. If your Menopod immediately loses its charge (after 1 or 2 cycles) please contact customer service.

If you run the Menopod several times in a row, it will become too hot and the 4 LED’s will flash red when you turn it on. The unit needs to cool down, wait approximately 15 minutes before your next use. If you are operating the Menopod in extreme heat, over 32C or 90F, it can overheat more quickly and may struggle to cool.

Menopod is proudly a Canadian company, shipping from Central Ontario. We ship worldwide. Please visit our Shipping Policy for more information

We offer 30 days full refund on new products. Refurbished Menopods and Gift Cards are final sale. Please see our Return and Refund Policy for more information