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How is this Different than Using an Ice Pack?

Menopod offers instant cooling relief without the requirement of freezing or the possibility of melting. With the touch of a button, activate the cold feature for on-the-go cooling comfort.

Is Menopod Only for Use on the Neck?

The best way to lower body temperature is by cooling pulse points, commonly on the back of the neck and wrists. Other points include inside elbows, knees, thighs, ankles, and temples. Menopod cools pulse points to reduce heat.

Is Menopod only for Menopausal Symptoms?

Menopod was designed to alleviate hot flashes associated with perimenopausal and menopausal symptoms, but its benefits extend far beyond that.

Whether you're dealing with headaches, migraines, anxiety symptoms, hormonal imbalances such as postpartum or medications, or undergoing cancer treatments, Menopod provides versatile cooling relief.

Can I Use Menopod while using certain medications?

Menopod offers portable cooling comfort. Non-medical, it complements prescriptions and provides an HRT-free option.

Is Menopod Safe to Use with a Pacemaker?

The Menopod is battery powered but it is completely safe to use with pacemakers as it does not emit any energy, such as radio waves, that could cause issues.

What is your Refund Policy?

We offer 30 days full refund on new products. Refurbished Menopods and Gift Cards are final sale. Please see our Return and Refund Policy for more information

Where Do You Ship From?

Menopod is proudly a Canadian company, shipping from Coldwater, Ontario. We ship worldwide.

How do I use my Menopod?

Fully charge the Menopod until all 4 LED lights are flashing green. To use, push the power switch one time to begin a cooling cycle. Place the Menopod on the back of your neck for approximately one minute.

How many uses will one charge provide?

Approximately 12 one-minute cycles

What is the Warranty on my Menopod?

The Menopod comes with a 1 year limited warranty, please see the owners manual links below for additional details.

English | French

How do I know when my Menopod needs to be charged?

The 4 LED’s will flash amber when your device needs to be charged.

Do I need to allow the battery to drain before recharging?

No, the Menopod can be charged at any point of its battery life.

My Menopods 4 LED’s are flashing green, what does this mean?

Your Menopod is fully charged and ready to be used!

Why is my Menopod Overheating?

If you run the Menopod several times in a row, it will become too hot as it is trying to dissipate the heat its pulling away from the copper plate.

The 4 LED’s will flash red when you turn it on. The unit needs to cool down, wait approximately 10 minutes before your next use.

If you are operating the Menopod in extreme heat, over 32C or 90F, it can overheat more quickly and may struggle to cool within that ambient temperature

Why won't Menopod hold its charge?

Charge your Menopod until the 4 LED lights are flashing green, and then try a cycle. If your Menopod immediately loses its charge (after 1 or 2 cycles) please contact customer service.

Can I Return a Refurbished Menopod

Refurbished Menopods are non-refundable, but are backed by a 60 day exchange policy.